Contents

Privacy Policy

Last updated: 11/6/2025

This Privacy Policy describes how Reaput collects, uses, and protects your personal information.

Introduction

At Reaput, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel booking platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and mailing address
  • Payment information (processed securely through our payment partners)
  • Government-issued ID for verification purposes
  • Travel preferences and booking history
  • Profile information and photos you choose to upload

Automatically Collected Information

When you use our services, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location data (with your permission)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your bookings and reservations
  • Providing customer support and responding to your inquiries
  • Personalizing your experience and providing relevant recommendations
  • Sending important updates about your bookings and account
  • Improving our services and developing new features
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations and enforcing our terms

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: With trusted partners who help us operate our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to the sharing

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

Essential Cookies

Required for basic platform functionality

Analytics Cookies

Help us understand how you use our services

Marketing Cookies

Used to show relevant advertisements

Preference Cookies

Remember your settings and preferences

You can control cookie settings through your browser preferences or our cookie consent banner.

Data Security

We implement robust security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and employee training
  • Secure payment processing through certified partners
  • Regular backups and disaster recovery procedures

Your Rights

You have certain rights regarding your personal information:

Access

Request a copy of your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal information

Portability

Request transfer of your data to another service

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@reaput.com

Address

Reaput Privacy Team
Lagos, Nigeria

We will respond to your inquiry within 30 days of receipt.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.